In this episode Jay explains the importance of reputation and how it can have such a big impact on your business, including the number of clients you get. He also discusses how you can use the same methods as him to increase the number of clients you have.
- Reputation is probably one of the biggest things you’ll do in your business model.
- Someone can have 100 positive reviews but we’re naturally attracted to the negative ones. 9 times out of 10 people will focus on the negative rather than the positive.
- Always encourage reviews with everyone because if you don’t and you get 1 negative review then that will really affect you.
- You could send an email or text message to all of your clients asking to give you a review.
- Build a good foundation by building up your reviews, this is huge in America too. When people Google your business you need to have good reviews in order for people to click on your business.
- Work on your reputation and then your marketing.
‘Reputation is based on the reviews of your business’.
‘For every bad review you nee at least 25 good ones.’
‘Catch the bed reviews too’
ABOUT THE HOST
Jay Dhillon is a serial entrepreneur, investor and philanthropist based in the UK with a proven track record of growing businesses from start-up to success- and helping others do the same. From humble beginnings, Jay grew his first business from 0 to 500 employees and three locations, racking up sales of over £30 million – all without any investment other than a small amount of savings. The business went on to acquire major clients such as Landrover, Jaguar, Toyota and New Look, to name a few.
Its huge success inevitably brought about outside interest, and at the age of 33, Jay eventually sold the company to a London investment firm in Doyen Resources. Today, Jay owns several businesses in different sectors and helps entrepreneurs achieve success.
A calling to give back and help others led to Jay being chosen for the highly coveted role as a Prince’s Trust mentor, where his achievements were marked by a personal invitation to Buckingham Palace to meet Prince Charles.
After helping several young entrepreneurs to success as a mentor for the Trust, Jay’s burning desire to bring his wisdom and knowledge to a wider audience ultimately triggered the concept of The Business Mentor Podcast.
Jay feels that anyone can achieve success in business with the right advice and mentoring and is now sharing his knowledge with his growing audience via his podcast.
In the UK alone, 95% of business fail within the first five years, and Jay’s aim is to reduce that number.
Backed with the hard-earned knowledge and experience from his time in business, The Business Mentor Podcast will share Jay’s personal business lessons as well those of other successful entrepreneur guests who share their wisdom and secrets on the show.